Returns & Exchanges

At Butter Bell, we want you to be completely satisfied with your purchase. If your butter crock isn't the perfect fit for your kitchen, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Butter Bell

  Carefully place the item in its original packaging with all protective inserts to ensure it remains safe from breakage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.